WHAT DRIVES US
The Total Mechanical Service Difference
Strategically located in Troy, Illinois. Total Mechanical Service covers, with 100% self-performing technicians, Central & Southern Illinois, Indiana, Missouri & Eastern Kansas quickly and inexpensively. Our technicians are factory trained and CFESA certified, so you can be sure you will receive of high-quality workmanship on your equipment repairs. Total Mechanical Service offers 24-hour service - 7 days a week with a live answering service so you are never without someone to help in an emergency. Our trucks are stocked with the most commonly used parts for most equipment repairs to get you back up and running in a hurry quickly.
The TMS Promise
Total Mechanical Service industry leadership flows from three key service pillars:
We are committed to providing the best in industry response times to ensure we are there when you need us and you do not experience extended downtime of your equipment.
Our customers’ uptime defines us.
Integrity is at the core of everything we do.
The TMS Team – Proud, Experienced and Dedicated
We are a company of people, all dedicated to keeping our foodservice customers up and running and proudly doing so. Our people stay with us, developing expertise and sharing it with the people we serve.
Topnotch Service Technicians
Total Mechanical Service technicians are the best in the business – savvy, certified, professional, and reliable.
Customer Care That Cares
Our Customer Care team is there every step of the way to help. Our knowledgeable staff “gets it,” researching and responding to parts questions quickly and efficiently.
Our experienced technicians ensure that our customers are served with the highest quality work.
Our goal, as dedicated service partners for our customers, is to eliminate downtime and lost revenue with proactive solutions that help you run a more profitable business.
Some of the advantages to doing business with Total Mechanical Service are:
Computerized records of service and purchases to help you
Years of experience in every department
Wide coverage area - large inventory
Factory-Authorized warranty service for most manufacturers
Factory trained and certified technicians
24 hour service available
Member of CFESA